Privacy Policy
Briana White is dedicated to protecting the privacy of each and every one of our clients and customers. We will not disclose any information regarding our customers or visitors to any third parties.
COMMUNICATIONS
If you have purchase a product or service from Briana White Creative, we may occasionally update you on our latest products and offers via e-mail. You will also be given the opportunity to receive such communications from us when you subscribe to our mailing list. Subscribers have the option to unsubscribe from marketing communications that we send at any time. If you do not wish to continue to receive e-mails from us, you should opt-out by clicking on the "unsubscribe" link in any emails you receive. Unsubscribing will suspend your e-mail notifications. You can always sign up again if you wish to receive communications from us again.
INFORMATION
If you would like to verify the information you have submitted to Briana White Creative, you may do so by contacting us via e-mail at briana@brianawhitecreative.com. Because of our security procedures, we may request proof of identity before we reveal any information. You must therefore keep information safe as you will be responsible for any action which we take in response to a request from someone using your information.
CONTACT
We are always happy to hear from our clients and customers, and we are always grateful for any feedback to ensure our customers are completely satisfied with the service we offer. If you have any questions, comments, or feedback, please contact us via email at briana@brianawhitecreative.com to answer any questions you may have.
SECURITY
The security of your personal information is very important to us. You can be assured that all sensitive information will be handled with discretion. Your personal information is maintained through secure networks and is only accessible by a limited number of our staff who have been granted access rights and are required to keep the information confidential. For security reasons, no personal checks are accepted for payments.
UPDATES
We reserve the right to modify services, products, pricing and our privacy statement at any time, with a notice of this change being posted here on this page. Email briana@brianawhitecreative.com with any further questions.
Refund & Exchange Policy
All apparel, merchandise and digital products sold on brianawhitecreative.com are final sale. There will be no returns or exchanges. If you notice your product to be defective, please contact us at briana@brianawhitecreative.com within 3 business days. If your item is defective we will allow an exchange. We will not allow an exchange if the item has any signs of being used or worn.
After review, if our company decides to move forward with an exchange, we will notify you and you will responsible for the shipping the item(s) back to us. A tracking number is required, and should be emailed to us for your return to be processed. If you return an item without a tracking number and it becomes missing during transport, we will not be responsible. Please allow 3-5 days processing for returns. We reserve the right to refuse any exchange.
Shipping & Handling Policy
After order is placed, please allow 3-5 business days to process and verify credit card authorization before we ship your order. Shipping is 2-3 days, and all orders are shipped via USPS. When your order is shipped we will email you with a tracking number.
We are not responsible for carrier delays from the post office, natural disaster delays, or delays due to holidays.